Good Customer Service Or In A Simulation?

I have an in-progress ranking of situations that make me want to fast-forward my slow march into oblivion. Before yesterday, speaking to customer service fell somewhere between getting pantsed in public and having to walk toward a passing acquaintance from opposite ends of a deserted hallway, unable to decipher when to acknowledge the other person. … More Good Customer Service Or In A Simulation?

The Awkward Person’s Guide to Making Conversation

Given the number of articles on how to sustain light conversation, talking to people seems like an overwhelmingly unpopular and occasionally excruciating custom that doesn’t come naturally to most. You’d think that if so many people hate small talk, we could just do away with the practice entirely, but apparently getting rid of things that … More The Awkward Person’s Guide to Making Conversation